Your privacy is more than a legal obligation for vebet — it is part of our commitment to building genuine trust with every member. This document clearly explains how we handle your personal information.
Six core principles that underpin how vebet protects your personal information at all times.
All your personal information and financial transactions are protected with 256-bit SSL encryption. Data is stored on secure servers that are inaccessible to unauthorized parties.
VeBet has never and will never sell, rent, or trade member personal information to third parties for marketing purposes. Your data belongs entirely to you.
You have the right to access, correct, or request deletion of your personal information at any time. The vebet privacy team is ready to help you exercise these rights.
We only collect information that is strictly necessary to provide the services you request. No excess data is collected solely for corporate interest.
You may opt out of marketing communications from vebet at any time through your account settings. We fully respect your preferences.
Vebet's privacy practices fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international standards for user data management.
This Privacy Policy describes vebet's practices regarding the collection, use, and protection of your personal information. By using the vebet platform, you agree to the terms set out in this document.
VeBet ("we", "vebet", or "the platform") respects the privacy of every individual who uses our services. This Privacy Policy applies to all users who access the vebet.one website, the vebet mobile app, and all related services.
We uphold a high standard of transparency in data management — meaning we want you to clearly understand what we collect, why we collect it, and how that information is used. There is no vague language or hidden terms in this document.
If you have any questions about this Privacy Policy, the vebet privacy team is available to provide further clarification through our customer support channels.
VeBet collects various types of information depending on how you interact with our platform. The following are the main categories of information we collect:
| Type of Information | Primary Purpose | Legal Basis |
|---|---|---|
| Registration Information | Account management & identity verification | Contract performance |
| KYC Documents | AML compliance & age verification | Legal obligation |
| Financial Information | Deposit & withdrawal processing | Contract performance |
| Usage Data | Platform improvement & security | Legitimate interests |
| Marketing Data | Promotional communications & personalised offers | Consent |
VeBet uses the information collected for the following purposes, all based on legitimate service needs and applicable legal grounds:
VeBet never uses your personal information to make automated decisions that could materially affect your rights without appropriate human involvement.
VeBet does not sell, rent, or disclose your personal information to third parties without your consent, except in the following limited circumstances:
We share necessary information with third parties who help us deliver our services, including payment providers, licensed game providers, and technical support platforms. All such third parties are bound by strict confidentiality agreements and are only permitted to use your data for specified purposes.
We may be required to disclose your information to authorities where mandated by law, court order, or direction from a legitimate regulatory body. In such situations, we will endeavour to notify you where permitted by applicable law.
In cases of fraud, money laundering, or serious security threats, vebet reserves the right to share relevant information with the appropriate law enforcement agencies to protect the interests of the platform and its members.
VeBet never shares user data with third-party advertising companies or sells member databases to any external entity for marketing purposes.
Vebet continuously invests in the latest security infrastructure to ensure your personal information is always protected. The key security measures we implement include:
While we take all reasonable precautions, no online system can be guaranteed to be 100% secure. We encourage you to also take security measures such as using a strong password and not sharing your login credentials.
Cookies are small text files stored on your device when you browse a website. VeBet uses cookies and similar technologies to enhance the user experience and understand how our platform is used.
You may manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the vebet platform.
VeBet retains your personal information for as long as your account is active or as long as necessary to provide our services. Specific retention periods are as follows:
Once the retention period expires, data will be securely deleted or anonymised so it can no longer be linked to a specific individual.
As a vebet user, you have important rights regarding your personal data under applicable data protection laws. These rights are as follows:
You have the right to request a copy of the personal information we hold about you at any time.
If your information is inaccurate or outdated, you may request a correction promptly.
In certain circumstances, you may request that we delete your personal information ("right to be forgotten").
You may request a restriction on the processing of your data while we investigate your objection.
You may request your data in a structured, machine-readable format for transfer to another platform.
You may object to the processing of your data for direct marketing purposes at any time.
To exercise any of the above rights, please contact the vebet privacy team via live chat on the platform. We will respond to your request within 30 business days.
As part of our global operations, vebet may need to transfer your personal information to countries outside Malaysia. When cross-border data transfers occur, we ensure protection equivalent to Malaysian standards through:
All primary vebet servers storing Malaysian user data operate on infrastructure that meets international security standards. Your data is not transferred to entities in countries that lack adequate privacy protections.
VeBet reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or service improvements. Each new version will clearly state its effective date at the top of this document.
For material and significant changes, we will notify you via in-platform notifications or your registered email at least 14 days before the changes take effect. Continued use of the vebet platform after changes are enforced will be considered acceptance of the updated Privacy Policy.
We encourage you to review this Privacy Policy page periodically to stay informed about how your information is handled by vebet.
If you have any questions, concerns, or requests regarding this Privacy Policy or how vebet handles your personal information, please do not hesitate to contact us:
Our team takes every privacy enquiry seriously and will provide a comprehensive response within the stipulated timeframe. We are committed to ensuring your concerns are resolved in a satisfactory manner.